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Response to COVID-19 Coronavirus – March 31, 2020

March 31, 2020
News

Accredited Surety and Casualty Company, Inc. is dedicated to the safety and well-being of our employees, our clients and our customers.  Out of an abundance of caution and to do our part in practicing social distancing, the company implemented a policy of remote working for all employees effective March 23, 2020.

Until it is determined to be safe, our offices will be closed to visitors, all business travel has been postponed and all in-person meetings have been cancelled.  The company has taken steps to ensure all employees have the ability to work remotely.  While working remotely, our employees have access to emails, electronic files and phone messages.  In addition, procedures have been developed to handle incoming calls and to process regular incoming mail.

We have made adjustments to how we work during this global health crisis in an effort to continue to provide you with service.  You can contact the company via phone, email or fax (see the information provided on the Contact Us page on our website).

If you have a question or concern about your policy, please contact your issuing agent for direct assistance.

If you are experiencing a financial strain due to COVID-19 Coronavirus, please speak with your agent about any possible premium payment options.

If you have a claim, check your policy for the specific claim service contact information or email us at claims.department@accredited-inc.com.

Please be aware of scammers using the COVID-19 Coronavirus outbreak to target consumers.  For example, scammers may pose as insurance companies or agents offering low-cost insurance policies to cover Coronavirus treatment and losses.  Consumers should report insurance fraud and suspected insurance scams to their state insurance department.

As we work through this challenging time together, we appreciate your support and patience.  Most important, we wish you good health.